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Significance of ERP in Healthcare Industry, interview with an Industry Expert

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Ananda Yuvaraj, a Lead Planning Specialist for Business Operations talks about the significance of Enterprise Resource Planning (ERP) in our exclusive expert interview. Ananda has 20+ years of experience implementing critical projects in a diverse range of industries including Biotech-Pharma, Chemicals, Oil & Gas, Textiles, Transport and Mining for several Fortune 500 organizations.

How is the Healthcare industry being affected?

COVID-19 virus has spread throughout the world and there is news of the drastic shortages of personal protection equipment (PPE) and many vital components such as oxygen equipment’s, respirators, ventilators, and hospital beds. Many top suppliers failed to meet the sudden demand of these healthcare products. Shortage of PPE and test kits not only delays the treatment for the infected but also spreads to medical practitioners who treat the patients with inadequate protection.

How is the industry responding?

The only way to confront this pandemic is by making the Medical device manufacturers move fast enough to respond to customers and daily and hourly necessities. Because of which the manufacturers are facing a huge risk in the supply chain. To minimize the risk, manufacturers are spending more on ERP (Enterprise Resource Planning) since the ERP platforms have control over the inventory, procurement, supply chain management, production planning and manufacturing.

What is ERP?

ERP or Enterprise Resource Planning technology in general is a software consisting of various modules. These modules are designed to integrate with internal and other ERP data and fill the gap within departments such as human resources, finance, billing, and inventory in organizations like a healthcare where the departments work in silos. ERP helps in storing huge patients’ EHR (Electronic Health Record) details and transfer the information among the departments by integration for easy access of information and patient care. High data security helps in maintaining confidentiality in patients records. ERP also helps in better analytics with business intelligence to make better decisions on budgeting, procurement of medical devices, inventory and financials of patients’ payments and operating costs.

How is the healthcare industry making use of ERP?

Today, the hospitals that have implemented an ERP system are able to manage a better business process in financial operations, revenue, procurement, and human resource management and are able to make a faster and value-based decisions.

What systems do you use or recommend?

The world’s top ERP, SAP is playing a vital role in manufacturing industry which is the need of the hour.  SAP ERP as a leader from innovation to automation through IoT, is supporting in optimizing and fast production by adding shifts and adjusting to the new processes that are needed in production of the healthcare products. The cloud-based approach of SAP is recommended over on-premise servers, as the cloud enables more seamless interaction and planning between different facilities and production plants in different locations. Supply chain data from multiple sources can be easily accessed in cloud than an on-premise ERP, according to SAP.

Due to the increase in complexity and day by day advancement in the medical devices industry, all the manufacturers and distributors need to have a complete visibility of the production process. The SAP Plant Maintenance function expedites the manufacturing operation and covers the three main areas such as maintenance, inspection, prevention, and repair. It forecasts the schedule for preventive maintenance. It ensures the timely maintenance activity of the medical equipment. SAP innovations make use of Intelligent enterprise technologies like machine learning and artificial intelligence (AI) to provide users a clearer picture of how their medical devices are performing. It captures labor cost, and materials necessary for production and maintenance of medical devices and shows labor time, inventory on hand, and real-time information on current operating conditions.

With experience as a full-time environmentalist and part time journalist, Lisa heads the post of editor at California Herald. She covers all the significant proceedings in the world of Environment while editing all the news pieces posted over the website to ensure everything aligns with the journalistic format.

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